Refund Policy

1. General Policy

At CrispCode Innovations, we strive to provide high-quality digital solutions and services. We understand that there may be occasions where you need to request a refund. This policy outlines the circumstances under which refunds may be granted.

2. Subscription Services

• Cancellation: You may cancel your subscription at any time. Access to the service will typically continue until the end of the current billing cycle.
• Partial Refunds: We generally do not offer refunds for partial subscription periods or unused services, except where required by law.
• Trial Periods: If you are on a free trial, you will not be charged if you cancel before the trial period expires.

3. One-Time Purchases & Projects

For one-time service fees or project-based work, refunds are handled on a case-by-case basis depending on the stage of the project and the terms of the specific service agreement. Full refunds are typically granted if we are unable to deliver the agreed-upon service.

4. Technical Issues & Errors

If you are unable to access or use our services due to a technical error on our end that we cannot resolve within a reasonable timeframe, you may be eligible for a full or partial refund for the affected period.

5. Processing Time

Approved refunds will be processed within 7-10 business days and credited back to the original method of payment.

6. Contact Us

To request a refund or for any billing-related inquiries, please contact us at [email protected].